Return and Refund
Return
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it, with tags, and in its original packaging. Minor signs of wear or use are acceptable, but they must not affect secondary sales.
Return Process
- Send us an email requesting a return, stating the reason for the return and including a photo of the product, and wait for our response. Contact email: service@yh-at.com
- After we receive the email, we will agree to return the product and inform the customer.
- After receiving the email from us agreeing to return the goods, you need to pack the goods and send them back to us.
Return Information:
Address: 14/F, No.1 Yilan Road, Siming District, Xiamen, China 361016
Phone: +86 17850158580
Name: YH-AT
Return Shipping Costs
1. The merchant bears the cost of return shipping in the following cases:
- Broken goods
- Wrong merchandise
2. The customer is bears for the return shipping costs in the following cases:
- Don't want it anymore
- Purchased the wrong size or color
Refunds
Once we receive your returned item, we will issue a refund within 1 business day and your refund will automatically be credited back to the original method of payment within 5 business days. Keep in mind that your bank or credit card company may also take some time to process.
If it has been more than 10 working days since we issued the refund, please contact us at service@yh-at.com.
Exchanges
We do not support exchange services at this time.